Meadowcroft House, 182 Balcombe Road, Horley RH6 9ER

0333 9900 106


Website security is built using WordPress and securely hosted by . The site is protected and authenticated by an SSL Certificate.

It is also scanned daily for malware using SiteLock® from 123 Reg. This provides our website with a credible, state-of-the-art diagnostic system that scans for threats and identifies known malicious code, removing it from the website automatically.


Safe storage – Factoremail

FactorEmail securityTo keep our data safe, secure and always available, the FactorEmail email marketing service uses a state-of-the-art redundant server cluster in a fully managed, world class data centre. All sensitive data is stored on servers behind a constantly maintained firewall using the same level of encryption as many banks.

We have smart redundancy at every layer of our application which ensures smooth recovery in the event of any type of hardware failure. All data is also securely backed up offsite for the unlikely event of a system-wide failure.

Safe delivery – Factoremail

Behind the scenes we have extensive security checks and proceedures. The ’email police’ safeguard the delivery of our email campaigns by scanning every email to make sure they comply with the rules and regulations.

Our delivery servers have been ‘whitelisted’ by many of the larger ISPs like Yahoo, Hotmail, and AOL, and we are integrated into their spam reporting systems. This means our servers are a trusted source for email origination so that when you send your campaign, it has the best chance of reaching the destination inboxes.

Anti Spam Policy

FactorEmail operates permission based email marketing, and all our clients must comply with our Anti Spam Policy. To read our Anti Spam Policy click here.

Strict Privacy Policy

FactorEstudio Limited is committed to protecting your privacy and is registered with the Information Commissioner’s Office at for Data Protection, under Registration Ref: Z3141139. See our ICO Certificate of Registration.

Our data protection procedures and privacy policies are designed to conform to the Data Protection Act (DPA) and the General Data Protection Regulation (GDPR), effective from 25th May 2018.

To read our Privacy Policy click here.


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