Meadowcroft House, 182 Balcombe Road, Horley RH6 9ER

0333 9900 106


Safe storage

FactorEmail securityTo keep our data safe, secure and always available, the FactorEmail production site uses a state-of-the-art redundant server cluster in a fully managed, world class data centre. All sensitive data is stored on servers behind a constantly maintained firewall using the same level of encryption as many banks.

We have smart redundancy at every layer of our application which ensures smooth recovery in the event of any type of hardware failure. All data is also securely backed up offsite for the unlikely event of a system-wide failure.

Safe delivery

Safe deliveryBehind the scenes we have extensive security checks and proceedures. The ’email police’ safeguard the delivery of our email campaigns by scanning every email to make sure they comply with the rules and regulations.

Our delivery servers have been ‘whitelisted’ by many of the larger ISPs like Yahoo, Hotmail, and AOL, and we are integrated into their spam reporting systems. This means our servers are a trusted source for email origination so that when you send your campaign, it has the best chance of reaching the destination inboxes.

Anti Spam Policy

FactorEmail operates permission based email marketing, and all our clients must comply with our Anti Spam Policy. To read our Anti Spam Policy click here.

Strict Privacy Policy

In accordance with the 1998 Data Protection Act, FactorEstudio Limited is committed to protecting your privacy and is registered with the Information Commissioner’s Office at for Data Protection. To read our Privacy Policy click here.


We make email work for you